Frequently Asked Questions

The application fee is $75 per applicant.

Applicants must be 18 years or older.

A resident's monthly income must be 2.75 times the monthly rent.

12 months residence or rental history is required.

Guarantors (Co-Signers) – Applicants who are full-time students and do not make sufficient income under “Income Requirements”, may qualify by having the lease guaranteed by a Guarantor. All applicants residing in the apartment must be full-time students. The Guarantor must have a gross monthly income of at least 4 times the monthly rent and meet all other qualifying criteria. The Guarantor must complete and sign a Lease Guaranty Agreement. Guarantors may be held responsible for the entire rent and other costs, such as damages, for the entire lease term, even if you have roommates.

Yes, a background check will be ran.

Denial of Application - Applicant(s) may be denied occupancy for any or several of the following reasons:

• Falsification of application information by any applicant
• A poor credit rating, including but not limited to high or overcharged balances on accounts, multiple late payments on accounts, and multiple accounts placed in collections, is cause for denial of an application (medical bills and student loans will not be included in the parameters of our screening system)
• An incomplete application by any applicant
• Insufficient income (total of all applicants)
• Criminal conviction history of violent, sexual, robbery or burglary crime committed by any applicant or occupants (including persons under 18) who plan to live in the apartment.
• Some felony and misdemeanor convictions are an automatic denial of the entire application. Please note that this requirement does not constitute a guarantee or representation that residents and/or occupants currently residing in our community have not been convicted of a felony or deferred adjudication for a felony or some misdemeanor.
• Previous bankruptcies must be discharged, applicant must have two (2) years current positive credit history and we will require an additional deposit equal to one month’s rent for any applicant with a discharged bankruptcy

• Non-payment or late payment of rent
• Lease violations
• Eviction
• Drug use or possession
• Poor housekeeping
• Balance due with rental/mortgage history
• Reposessions
• Poor rental history
• Unruly or destructive behavior by applicant, applicant's occupants, or applicant's guests
• Violence to person(s) or property by applicant, applicant’s occupants or applicant’s guests

The apartment will be thoroughly inspected, carpet cleaning/replacement as necessary, cleaning and through check of all apartment features.

You do not have to be home during the completion of the service request.

We have maintenance available during business hours Monday- Friday (8 am-5pm) as well as 24-hour after hour Emergency Maintenance.

There are several ways to submit a maintenance request: Online through the Resident Portal, calling the leasing office at 214-396-5746 or sending us an email at [email protected]

You will need to contact a locksmith and provide a new copy of the key to the management office.

Yes! Parking is all first come first serve. However, we do offer carports, and detached garages for an additional monthly fee.

Carports are available for an additional $50 per month.

The Pool and Spa hours are from 10am to 10pm daily.

Yes! We allow 1 animal per home. Please contact the leasing office for additional pet qualifications

All of our apartments come with refrigerator, range, microwave and dishwashers. Washer & Dryers are included in select homes

We do not offer furnished apartments. However, you can contact Cort Furniture Rental for anything you may need!

Our goal is to have your application approved and lease signed in 7 days.

We offer several easy and secure ways for residents to pay monthly rent:

1. Online Payments
   Submit payments through your Resident Portal using a checking account, credit card, or debit card. You may make one-time payments or enroll in AutoPay to have your rent automatically processed each month.
2. WIPS Cash Payments
   Pay with cash through our Walk-In Payment System (WIPS), available at numerous partner locations similar to Western Union. For details and your unique payment code, please contact the management office.
3. Flex Payment Program
   Apply with Flex to split your rent into two installments. If approved, Flex will pay your full rent amount on your behalf, and you will repay Flex according to their schedule.

Renters Insurance is required, contact the leasing office for further details on the requirements.

You have the power to choose your internet provider. Our community supports Spectrum, and AT&T Fiber.

There is an Early Termination clause that would be available to end the lease early. Please contact the leasing office about your specific situation for further information

We partner with Updater! As soon as your application is approved, you will receive an invitation to work through your move-in steps using Updater.

All utilities are separate from rent

We are conveniently located close to Trinity Metro On Demand.

We are in the Mansfield Independent School District

We are so glad you asked. All you'll need is GPS and our address 311 Watson Branch Rd, Mansfield, TX 76063. Once you visit, you'll want to make your new home with us! We can't wait to meet you!